Agreements  ›  Master Service Agreement

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Free. No signup. Negotiate once, execute many times — the umbrella agreement that governs every project you do with the same client.

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A master service agreement establishes the legal framework for all work between two parties — liability, IP, confidentiality, payment, and dispute resolution — so that individual project statements of work only need to address what is unique to each project.

Who uses it

Agencies and vendors with recurring clients. Technology companies with enterprise customers. Any two businesses that expect to enter multiple projects or purchase orders over time.

When to use it

When a client relationship will span more than one project. After the first project when a second is in discussion, or before the first project when the relationship is expected to be long-term.

When not to use it

For a single one-off project with a new client where no follow-on work is expected, a standalone service agreement or SOW is simpler and faster. MSAs are overhead that pays off over time.

Eight questions. Then a draft.

1

Parties

Both company names, entity types, states of formation.

2

Services description

General nature of services to be provided under future SOWs.

3

Payment terms

Default invoice cycle, net payment window, late fees.

4

IP ownership

Default IP position for all SOWs. Can be overridden per SOW.

5

Confidentiality

Mutual NDA provisions covering all work under the MSA.

6

Liability cap

Maximum exposure for either party — typically tied to fees paid.

7

Termination

How the MSA itself ends, and what happens to active SOWs on termination.

8

Governing law

Jurisdiction, venue, and dispute resolution process.

A complete MSA. The terms that govern all your projects.

Plain-English, state-aware, designed to work alongside individual SOWs. Sets the foundation so every new project starts on solid legal ground without renegotiating from scratch.

Scope and SOW framework

How individual SOWs are issued, incorporated by reference, and how conflicts between the MSA and an SOW are resolved.

Confidentiality

Mutual NDA provisions governing all information shared under any SOW — duration, exclusions, and permitted disclosures.

IP ownership default

Default IP position for all projects — work-for-hire assignment or license — with the ability to override in specific SOWs.

Limitation of liability

Liability cap keyed to fees paid in the preceding 12 months. Mutual exclusion of consequential damages with defined carve-outs.

Representations and warranties

Authority to enter the MSA, no conflicting obligations, and compliance with applicable law.

Termination and wind-down

MSA termination notice period, effect on in-progress SOWs, survival of key provisions post-termination.

Where MSAs create problems.

Common drafting errors that turn a time-saving framework into a source of disputes.

Mistake

No SOW precedence clause

When the MSA and an SOW conflict — on IP terms, payment, or scope — which controls? Without a clear precedence rule, disputes are inevitable.

Mistake

MSA termination kills active SOWs

The MSA termination clause should not automatically terminate active SOWs mid-project. Active SOWs should run to completion unless separately terminated.

Mistake

No liability cap

An MSA without a liability cap gives the client unlimited exposure claims across every project ever done. Cap liability at a multiple of fees paid.

Mistake

Ignoring the client's standard terms

Enterprise clients often want to use their own MSA. Knowing what's in yours makes it easier to spot the provisions in theirs that are unfavorable.

How it looks in practice.

Example input

"Digital agency. Long-term client relationship expected — multiple web and marketing projects per year. Net-30 payment, 1.5% late fee. Client owns all deliverables. Liability capped at 12 months' fees. Mutual confidentiality. SOW terms control over MSA on scope. Delaware law."

Output preview

A 14-section MSA, Delaware-governed. SOW framework with conflict resolution favoring SOW terms. Net-30 payment, 1.5%/month late fee. Full IP assignment on payment. Mutual NDA for all work. Liability capped at fees paid in the last 12 months. 30-day termination notice, active SOWs complete at termination.

Download options

Word (.docx) for editing in any tool. PDF for sending out as-is. Both formats, no watermark, no account needed.

Where AI ends, counsel begins.

BizDraft is a drafting tool. It is not a substitute for a lawyer who knows your specific situation. Reach for one when:

Enterprise client negotiations

When a Fortune 500 or large enterprise sends you their standard MSA to sign, have an attorney review it — enterprise paper is often heavily provider-unfavorable.

Significant cumulative exposure

If the relationship is expected to generate over $500,000 in total fees, attorney review of the liability and IP provisions is well worth the cost.

Regulated industries

Healthcare, finance, and defense clients may require specific compliance clauses in their MSA. Understand the regulatory obligations before signing.

MSA questions.

Do I need both an MSA and an SOW?

For ongoing client relationships, yes. The MSA handles the legal framework once. Each SOW then only needs to say what is unique to that project — scope, price, timeline. It saves negotiation time and creates consistent protections across all projects.

Can an SOW override the MSA?

Yes, if the MSA allows it. The BizDraft MSA includes a precedence clause that can favor either the MSA or the SOW when they conflict. Common practice is to let the SOW control on project-specific terms (scope, price, timeline) and let the MSA control on legal terms (liability, IP, confidentiality).

How long does an MSA last?

MSAs typically auto-renew annually until terminated with notice. The term of the MSA is separate from the term of any individual SOW — you can terminate the MSA while active SOWs continue to completion.

What is the liability cap typically set at?

Common caps are 3 months of fees paid, 12 months of fees paid, or the total fees paid under the applicable SOW. The right number depends on the nature of services and the risk profile. BizDraft will suggest a cap based on your inputs.

Is it really free?

Yes. No paywall, no trial, no credit card. Read about the business model →

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⚠ Legal disclaimer: Agreements generated by BizDraft are AI-produced for informational purposes only. They do not constitute legal advice and do not create an attorney-client relationship. For any agreement of significant legal or financial importance, consult a qualified attorney before signing.